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After Sales Workflow - France

LeasePlan France

These are the steps in the aftersales process for LeasePlan France:

1. If you are the highest bidder and your bid meets the reserve price you will receive a Notification of Sale from CarNext International per Email.
2. On the Notification of Sale the total amount and the bank details of LeasePlan France are shown. The total amount must be transferred within 5 working days.
3. For non-EU traders a security deposit is required. This amount will be refunded by LeasePlan France once a copy of the EUR1 document is sent back to LeasePlan France by Email.
4. Once LeasePlan France receives the amount they will send the Pick Up Notification per Email. This notification must be shown at the compound in order to pick up the vehicle.
5. You must pick up the vehicle within 6 working days after receiving the Pick Up Notification. If this limit is exceeded a Parking Fee per extra day will be charged by LeasePlan France.
6. Before loading the vehicle the condition of the vehicle must be checked for any major damages. All major damages must be noted on the CMR.
7. Any claims (only mechanical) must be reported within 48 hours after receiving the vehicle.
8. You need to send a good quality scan of the CMR back to LeasePlan France per Email within 10 working days after the vehicle has been picked up. After the CMR is received LeasePlan France will send you the vehicle documents and original invoice per Mail




After Sales Support

The CarNext International Team
supports you during the entire sales procedure

After Sales Support