After Sales Workflow - Italy
These are the steps in the aftersales process for CarNext Italy:
| 1. | If you are the highest bidder and your bid meets the reserve price you will receive 2 Notifications of Sale from CarNext International per Email. 1 for the sale amount of the vehicle and 1 for the sales fee. |
| 2. | On the Notification of Sale the total amount and the bank details of CarNext Italy are shown. The total amount must be received by CarNext Italy within 5 working days. |
| 3. | For non-EU traders no security deposit is required, but you are required to send to CarNext Italy the EUR1 to prove the transportation of the vehicle(s) outside the EU. This must be done not later than 30 days after the invoice date. |
| 4. | Once CarNext Italy receives the amount and the vehicles is deregistered they will send the Pick Up Notification per Email. This notification must be shown at the compound in order to pick up the vehicle. |
| 5. | You must pick up the vehicle within 10 working days after receiving the Pick Up Notification. If this limit is exceeded a Parking Fee of 5 Euro per extra day will be charged by CarNext Italy. |
| 6. | Before loading the vehicle the condition of the vehicle must be checked for any major damages. All major damages must be noted on the CMR and reported to CarNext Italy at: inspection@carnext.it. |
| 7. | After the vehicle is picked up CarNext Italy will send you the vehicle documents per courier. The invoice will be send per Email. |
| 8. | Any claims (only mechanical) must be reported within 72 hours after receiving the vehicle. |
| 9. | You need to send a good quality scan of the CMR back to CarNext Italy per Email (amministrazione@carnext.it) within 10 working days after the vehicle has been picked up. |
After Sales Support
The CarNext International Team
supports you during the entire sales procedure
