CarNext Care

Enjoy driving your new car!

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You have your new vehicle, but have you thought about everything after you bought it? With us you don't have to worry! All our vehicles come with our free CarNext Care package! This includes everything you need to drive carefree. At CarNext, we always want to offer you that little something extra. That's why we've put together our unique range of additional CarNext Care packages for you. There is guaranteed to be the right thing for everyone. The following information gives you a good overview of the services that we offer you with our selected CarNext Care packages.

CarNext Care Packages

We have put together our CarNext packages with great care so that you remain mobile without any worries. With our 14 days right of return, we give you enough time to get to know your new car and to test whether you have made the right choice. Every vehicle meets our strict test criteria and is thoroughly checked before delivery. In addition, our individually adaptable guarantee periods give you the certainty that you are well protected should the worst come to the worst. Our free CarNext Care package includes a 12-month warranty. Would you like to extend your warranty period? We also offer our fee-based CarNext Care packages: Basic, Plus and Complete.

CarNext Care - Basic

  • You have 14 days to change your mind and receive a refund*
  • 12 months RealGarant guarantee
  • 24 months extended RealGarant guarantee with 300 euros SB

649

CarNext Care - Plus

  • You have 14 days to change your mind and receive a refund*
  • 12 months guarantee
  • 12 months extended warranty with 0 Euro SB

Prices depend on the vehicle in question

CarNext Care - Complete

  • You have 14 days to change your mind and receive a refund*
  • 12 months guarantee
  • 24 month extended warranty with 0 Euro SB

Prices depend on the vehicle in question

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CarNext guarantee

Our extensive warranty covers most mechanical and electronic components to keep you safe on the road.

All our vehicles come with a free 12 month warranty as standard. That's a little something extra so you're covered by us just in case. But our 12-month guarantee is far from everything. Would you like to benefit from the same coverage for longer? We would be happy to cover you for up to 24 additional months.

14 days to change your mind*

It is important that you take the time to really get to know your new car. After it has been delivered to your home or you have picked it up from us, you can simply start driving. We are sure that you will have a lot of fun. If you are unsure, you can return the vehicle and receive a full refund of the purchase price.

*14 days right of return is subject to applicable statutory consumer law and the additional rights that we grant in our terms and conditions.

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Comprehensive vehicle inspection

All CarNext vehicles come from trusted third-party suppliers. We only select vehicles that are no more than five years old and have limited mileage. Every vehicle in our online offer is intensively checked by an independent expert and meets the strict test criteria.

Personal package

Find your dream car and choose the right CarNext Care guarantee package.

Do you still have questions?

We are here to help

Can I decide to buy the guarantee later?

Currently this is not possible.

What is included in the price?

Value of cover up to the purchase price of the vehicle Comprehensive mechanical and electrical component cover Vehicle Recovery Vehicle Hire Overnight Expenses/Onward Travel

For comprehensive details, please refer to your CarNext guarantee terms and conditions.

What is excluded from the price?

Exclusions include but are not limited to:

Bodywork; Paint; Exterior and interior trim; Glass; Panels; Wiper blades; Batteries Wheels and tyres.

For comprehensive details, please refer to your CarNext guarantee terms and conditions.

How do I make a claim?

Follow the instructions as detailed in your CarNext guarantee terms and conditions, an appointment for a vehicle assessment at a local repairer will be made for you.

If I sell my car is the guarantee transferable?

Your standard and extended guarantee may be transferred to a new owner of your vehicle if you decide to sell it privately. Please refer to your CarNext Terms and Conditions for more details on how to do this.