Corona information

CarNext is closely following developments regarding the Coronavirus. Our priority is the safety and wellbeing of our customers and employees.

faq-covid

We will open our stores for on-site consultation and sales starting on 04 June 2021. This will be in accordance with the federal government's actions regarding COVID-19 while adhering to our hygiene requirements to protect our customers and employees. Please remember that an appointment is only permitted with an FFP2 mask on. We look forward to your visit!

If you have any questions or would like to speak with one of our CarNext staff, please contact us at +49 (0)211-913 582 16 (Monday - Friday 09:00 - 21:00, Saturday 09:00 - 15:00) or by e-mail: support.de@carnext.com.


Here you will find all the necessary information for your visit at CarNext:

  • For an incidence value of 0-50, the following applies: wearing an FFP2 mouth and nose protection mask and keep a minimum distance of 1.5m. Please wash and sanitize your hands upon entering. There is an attendance list on site for our customers to sign in if they are going to be there for an extended period of time (over 10 minutes) by showing a valid identification document. To ensure that there is sufficient space on site, there are a limited number of appointments per day.

  • If the incidence value is 50-100, the visit is only possible upon presentation of a current negative rapid test. Wearing an FFP2 mouth and nose mask is still required and keep a minimum distance of 1.5m. Please wax and disinfect your hands upon entry. There is an attendance list on site for our customers to sign in if they are going to be there for an extended period of time (over 10 minutes) by showing a valid identification document. To ensure that there is sufficient space on site, there is a limited number of appointments per day.

  • In the case of an incidence value from 100 upwards: here we act in accordance with the currently applicable legal requirements.

Corona Q&A

I am interested in purchasing or leasing a used car with CarNext, I would rather not go to a physical dealership, are there other possibilities?

Once you find your car, you can purchase or finance it fully online in just a few minutes. If you have signed the contract you can either pick up your new car or we can deliver it to your home. Please note: For a limited period this offer will be free of charge.

How can I make a video appointment

You can visit our stores for on-site consultation and sales from 04 June 2021. This will be in accordance with the federal government's actions regarding COVID-19 while adhering to our hygiene requirements to protect our customers and employees. Please remember that an appointment is only permitted under certain local regulations.We look forward to your visit!

You can book your appointment directly on our website or contact us at +49 (0)211-913 582 16 (Monday - Friday 09:00 - 21:00, Saturday 09:00 - 15:00) or by e-mail:support.de@carnext.com.