CarNext.com is closely following developments regarding the Coronavirus. Our priority is the safety and wellbeing of our customers and employees. We are doing everything to ensure the actions and decisions we make are in line with the current state of affairs and the guidance from the UK Government and the World Health Organization
We’re pleased to say that we’re still open for business and accepting orders, but due to the ongoing Coronavirus crisis we cannot schedule new deliveries before April 20th for anyone except key workers.
When you order, our Customer Service team will be happy to help to arrange your delivery on the most convenient date for you.
If you have any questions or would like to talk to a CarNext.com representative we are available via telephone on 03455 280 550 Monday to Friday 10:00am to 6:00pm, Saturday 09.00am to 18.00pm and Sunday 10:00am to 16:00pm. Or send an email to customerservices-UK@carnext.com.
Corona Q&A – March 27, 2020
Following Government advice and in the interest of public safety, we have taken the decision to close our Delivery Store in Milton Keynes.
We are working hard with our partners to fulfil deliveries that have already been booked.
We all appreciate your efforts to keep us safe. And we know that some of you have asked us if we can deliver a car quickly to allow you to stay mobile during this challenging period.
We are keen to do everything that we can to help, so if you need a car urgently then please contact our Customer Service team and they will be happy to arrange a priority delivery over the coming days. If you’re working shifts, don’t worry – send us your contact details and the best time to contact you and one of our team will be in touch.
CarNext.com offers a quick and convenient way to buy a high-quality used car completely online. We are still accepting orders on all cars, however we have taken the decision to delay deliveries on new orders until at least 20th April 2020. Our customer service team will be in touch regularly with you to update you on the status of your order and to arrange a delivery at the most convenient time for you. Our 14-day money back guarantee will commence once the vehicle has been delivered.
Our delivery drivers are aware of the situation and are following all precautions as recommended by the Government. They will not be shaking hands and remaining at a safe distance. If you have any questions about your delivery, please get in touch with our customer service team on 03455 280 550.
We are currently closed. If this situation occurs, please call our customer service team on 03455 80 550 and they will be able to help.