Corona Q&A – March 16, 2020

• What precautions have you taken in your Delivery Stores?
  • For the time being our sales representatives will refrain from handshakes.
  • All of the employees in our stores are following the strict protocol to wash hands frequently, we have also installed extra disinfected hands gels around the store which can also be used by customers.
  • During this period we have also increased the number of times the stores are being cleaned.
• If the physical CarNext.com Delivery Store is closed and I have an appointment to pick-up my newly purchase car can I still do so?
  • The CarNext.com Ireland store is open and we have Sales Advisors to support customers on site.
  • If the store were to close we will ensure all customers are contacted who have existing appointments, to re-arrange the day and/or time.
  • If a member of our team hasn’t reached out or if you have any other query please call 01 240 7694. We are for a limited period of time offering FREE home delivery service for all new car purchases, we offer a 14-day money back guarantee on these purchases to ensure full customer satisfaction.
• I am interested in purchasing or leasing a used car with CarNext.com, I would rather not go to a physical dealership, are there other possibilities?

  Once you find your car, order your vehicle, perform a credit check, sign your contract then we can schedule for your vehicle to be delivered anywhere in Ireland and for a limited period of time this offer will be FREE.

• If my purchase gets delivered to my home, are there any precautions being followed?
  • For the time being our delivery agent will refrain from handshakes.
  • The usual process will be in place, the approved CarNext.com supplier will deliver the car to your address. Our sales representatives will guide you through the transfer process and help you inspect the car to make sure you feel comfortable with it.
• I have an appointment to have my purchase delivered to my home but I want to move my appointment, is this possible?

  We work hard to ensure all delivery times are agreed between the customer and CarNext.com. If the time of delivery needs to be changed please notify us as soon as possible on 01 240 7694.

• Can you buy a car now and collect at a later date?

  Yes it is possible to fully purchase a vehicle and collect it at a later date. You can work with the sales representatives to find a mutually suitable collection date.