Frequently asked questions about buying a car at CarNext.com
What can we help you with?
Below you will find frequently asked questions. If you cannot find an answer to your question, please contact us.
Our cars
CarNext.com sells high quality used cars. We offer an all-in fixed price which comes with a 14-day money-back guarantee and a 12-month warranty included in the price.
All of our cars have only had one previous owner.
The cars at CarNext.com undergo a 228 point technical inspection by 3rd party independent inspectors. The cars are maintained to the highest factory standards. It is also deep cleaned and fully waxed before arriving in our Delivery Store.
No, all CarNext.com cars are smoke-free.
The cars are maintained to the highest factory standards. It is also thoroughly tested, deeply cleaned and fully waxed before arriving in our Delivery Store. On the detail page of each car you will see the complete maintenance history of the car, which will show you the garage services, any repairs and servicing that have been carried out.
The price includes:
- VAT
- A 12-month warranty
- Delivery (if bought online)
- Interior and exterior cleaning
High quality used cars that undergo 228 point inspection, come with a 14-day money-back guarantee and a 12-month warranty included in the price. We can provide a SIMI car report to prove they were never written off and are free of finance.
Reserve a car
Once you've found a car you like, simply click 'Reserve this car' Fill out your personal details. After you confirm your personal details, the car will be reserved for 24 hours for free.
Unfortunately, that is not possible. We therefore advise you to keep a close eye on our website. If the car is not sold, it will be made available again.
Find a vehicle you like, then click on 'make an appointment' on the detail page of the car. You will receive a confirmation email from Carnext.com and the car will be reserved for you. Within 24 hours a Sales Advisor will contact you to confirm the appointment with you.
No, that's not possible. You can only reserve one car at a time. We want to be fair to everyone.
Make an appointment
Yes you can! On the details page of a car, click on 'make an appointment'. You will receive a confirmation email from us and the car will be reserved for you. Within 24 hours a sales advisor will contact you to confirm the appointment date and time.
You are certainly welcome to visit our retail store and view our cars without an appointment. We do recommend making an appointment online or over the phone on 01 240 7694. This way our team will make sure the car is on site, ready for a test drive.
Yes, but you can only test-drive our cars when you book an appointment at the store. Be sure to bring your driver's license as a test drive cannot take place without one.
That's not possible. We want to give as many people as possible the opportunity to see the car of their choice and to make a test drive.
Trade-in
CarNext.com can get a trade in valuation for your old car from our trusted network of traders, if the customer accepts that price it can be used as part exchange against the price the car you select at CarNext.com.
Part exchange is when you sell your current car to help you pay for its replacement.
The sales rep needs to assess the vehicle in person, take photos and send the information to external traders for a valuation. This needs to be done physically at our Ballymount location.
Buy a car
All warranty claims are handled by our 3rd party warranty provider. At the point of sale each customer is given a booklet with information on how to make a warranty claim. Full details can be provided by our sales team.
Before leaving our showroom, all cars undergo a technical inspection and have a 12-month warranty. This warranty includes: most of the mechanical, electrical and electronic parts of the vehicle that were the manufacturer’s original fitment. Not included: glass, bodywork, tyres, rims and upholstery. Full details can be provided by our sales team.
No. We work with fixed pricing at CarNext.com. This means that the price of the vehicles is fixed, so there is no room for negotiation. Our pricing is transparent throughout.
The price includes:
- VAT
- A 12-month warranty
- Interior and exterior cleaning
Yes, you can. Prices will not change and one purchase order will be made per vehicle.
Yes, you can. You have 14 days to change your mind if you want to. We provide full reimbursement in this case, provided there is no more than 200km difference from the mileage at which the car was delivered.
Congratulations! Pick up your brand new second-hand car and have fun!
At CarNext.com you can buy a car online. Easy, fast and completely transparent. You can click on 'buy this car online' on the detail page of the car of your choice and follow the steps.
Fortunately, this can be done quickly and easily. On the detail page of the car, click on 'Buy this car online'. Then follow the 5 steps: Add options, pick up or deliver, personal data and complete your order. When you have completed these 5 steps, you will receive an email for the payment. Then follow the payment steps.
Pay a car
The price includes:
- VAT
- A 12-month warranty
- Delivery expenses
- Interior and exterior cleaning
CarNext.com does offer financing options to customers buying vehicles. On the vehicle description page where the car you are interested in, there will be a request finance section that shows how much you would like to borrow, length of time you want to borrow, estimated monthly repayments. Then fill out you personal details if you want to know more and a sales rep will follow up with you.
Payment must take place in advance via a bank transfer or a bank draft. Cash, credit cards or bank card payments are not accepted. As soon as we have received the payment, sales rep will be in touch to arrange a time to pick up your vehicle.
You can only pay via bank transfer at CarNext.com. Cash, cheques, credit cards or bank card payments are not accepted.
Pick-up your car
Please bring ID and proof of payment.
The vehicles are thoroughly cleaned inside and out before delivery.
Contact
You can consult the opening hours (and locations) for all the CarNext Delivery Stores here.
Opening hours: Monday to Friday 9.00 am to 5.30 pm. Saturday 10 am to 2 am.
We are fully available via e-mail driversales@leaseplan.ie and by telephone on 01 240 7694 between 9am and 5.30pm Monday to Friday and 10am to 2.00pm on Saturday.
Our Delivery Store is conveniently located opposite the Red Cow Hotel on Turnpike Road and is easily accessible from the M50, Junction 10, Ballymount. Full address:
Turnpike Road
Ballymount
D22 N260